Points of Contact

In case of an emergency, please dial: 999

For issues less urgent, please dial: 101

Email for complaints: HounslowHeath@met.police.uk

If the bins have not been collected please visit: 

https://www.hounslow.gov.uk/missedbin

If any other issues regarding bins, please contact:

Ben.Anyaegbunam@hounslow.gov.uk

Alternatively, please contact: Recycling@hounslow.gov.uk

In case of street issues such as graffiti, fly tipping, broken paving slabs and/ or street lighting, please report to:

https://fms.hounslowhighways.org/

https://www.met.police.uk/a/your-area/met/hounslow/hounslow-heath/

To escalate Council complaints, please contact: CustomerService@hounslow.gov.uk

Lead of Councillors: Steve.curran@hounslow.gov.uk 

If the complaint is filed directly to the lead, may be more likely to get a faster response.

If issues regarding parking and road dropped kerbs arise, please contact: 02082908301 and select option 7.

In case of a noise nuisance complaint, please report to: https://www.gov.uk/report-noise-pollution-to-council

If there has been issues with your water supply, please visit: https://fms.hounslowhighways.org/

If there are any issues regarding power cuts in your area, please visit: https://www.google.com/url?q=https://www.ukpowernetworks.co.uk/power-cut&sa=U&ved=2ahUKEwjXweu1mJXxAhVS5uAKHfsJAkUQFjAJegQICRAB&usg=AOvVaw0HfOcSl87Whzjm8JQ6e3lG

If there are any issues regarding missed bins, please visit:

https://www.hounslow.gov.uk/site/xfp/scripts/xforms_form.php?formID=79&language=en

Please understand that these contacts are the most reliable and convenient for you to reach out to as they hold the power to make a change to suit your needs.